Housing and reservations operations are key for any event and they can often be the difference between success and failure. Budgets are tightening and staff is carrying more than their usual responsibilities. Housing operations is an aspect that consumes time and mistakes can be costly with attrition penalties and loss of control over your customers and your hotel business. There are a head-spinning number of solutions out there and as one of our clients said "I know what you do  - and I know I don't want to do it!". While not everyone feels that strongly suffice it to say after over 25 years in the industry - we understand every angle of the process.

Whether you are considering a change in your current provider, or 'starting from scratch' the staff at eRez welcomes the opportunity to discuss your needs. Our philosophy is simple:   We believe we need to learn your business before we can earn your business.

When you decide your organization needs help from an outside supplier, often the first thing they do is tell you how they will service your event. We believe it is impossible to present our services to you before we know all we can about your event. At eRez we have made it our business to know how to apply the most advanced housing, registration and travel related technology solutions to the benefit of our clients. One major difference between us and the competition is that we first work to learn about your specific needs, objectives, challenges and goals.  You aren't just one of a hundred clients, each given the 'cookie cutter' housing approach. At eRez the first thing we do is listen.

There is no substitute for service, lower hotel prices drive demand and state-of-the-art technology is critical. 

Sounds great, but what will hiring eRez cost my organization? The easiest answer of all and the most surprising for our clients - typically our services are at no cost to you. eRez is paid through revenues from hotel commissions.  Does that mean higher hotel rates? No, in most cases your attendees are paying lower rates because of our negotiating  and volume buying power. You and your attendees are also reaping benefits of more reasonable deposit and cancellation policies. You retain as much control as you like over the contracting process, while getting an extension of your staff at no cost to your organization. Please visit our  case studies page for an overview of how we helped a few of our current clients whether your event is in 3 months or 3 years we are ready to discuss our partnership with your organization.