Our System - VROOMZ!

For You and Your Staff:

• Control over all contracted inventory, comps etc.
• One eRez staff contact rather than dozens of hotels.
• Customer service for your customers fielding calls and emails for you. Live help on line included on reservations pages.
• Ability to manage blocks and sub-blocks by hotel, room type etc.
• Ability to offer restricted access to VIP's or special groups via password protected blocks.
• Extensive reporting capability.
• Outbound email marketing to promote and capture reservations. 
• Customized hotel confirmations to highlight event happenings.
• Post cut-off processing to enable last minute availability.
• Proven hotel utilization to enhance future city and hotel negotiations - economic impact figures included.

We would appreciate the opportunity to earn your business. Send us an email or call Amy Miller President of eRez at 704-814-9404. 

 

For Your Customer:

• Guaranteed lowest available hotel rates (We deliver this!)
• Real time inventory available to book securely 24/7.
• Live help on line for support questions.
• Search showing available hotels for their dates.
• Map showing hotel location relative to event.
• Customizable event and hotel information pages
• Credit card guarantee validating card upon booking. (deposit capture available).
• Input field for their hotel points membership number.
• Group booking capabilities managing assignments on line (for group leader or planner)
• Immediate printable confirmation plus email confirmation.
• Send email confirmation to friend or administrative assistant for tracking.
• Login access to manage their reservation changes and cancellations.
• Email reminders of deposit and cancellation deadlines, event highlights and even city weather report prior to departure.

Why VROOMZ?

After working with many different housing systems managing city wide conventions over the span of 10 years we decided to develop our own system. Since 2005 we have been using this solution affectionately named VROOMZ in honor of the race customers and the business we developed in that market. It fits; Rooms offered fast and efficiently = VroomZ

We are continually updating and improving the system with a great development team. We use servers hosted in one of the most secure environments possible and backed up in several geographic locations/time zones to ensure your data is always secure. The VROOMZ system runs our clients events and is available to be licensed and outsourced to you organization. 

With many companies you are relying on another parties third party. Control of your technology begins and ends at eRez.