eRez
Innovations in Reservations for Major Events
The ACC Men's Basketball Tournament
The ACC Men's Basketball Tournament is one of the nations premier collegiate sports events. In 1999 when city selection for 2005-2010 was taking place, their member institutions were concerned about the escalating hotel rates. After visiting each city under consideration and negotiating with the major hotels our staff was able to bring rates down by as much as 30%, - without any expense to the ACC or their member institutions. Hotels were pleased to have a single contact for the tournament contracting, as well as a central housing process for fans. In addition, we began working with each member institution to assess their individual tournament needs, negotiate future contracts, and develop a service plan to handle their key alumni, boosters, athletic department and team reservations including elements like online access passcode for VIP donors. We developed a web site at www.accrooms.com for 24/7 reservations as well as a toll-free number to put into use each year so fans always know how to find their tournament host hotels. Hotels appreciate having a central source through which they can promote their property to tournament fans and all reservations are sent to them via rooming list with deposits. The host cities also have more concrete figures on the room nights being generated and thus can track the economic impact of this major event. It's a win-win for everyone and we are proud to be working with these great institutions and the ACC as their official housing provider once again for 2012 in Atlanta.
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International Event Services
For over 15 years we have enjoyed a relationship providing housing services for InterNET (International Event Services). Their company produces motivational events and support materials for the Yager Organization - the world's #1 independent business owner for Amway. eRez has worked in over 50 cities and with thousands of hotels. Their company has gone through an evolution in housing over the years: imagine putting on 10 events annually some with less than 90 days to plan. We've done everything from the smallest event for 1,000 and the largest for up to 40,000. We work to ensure attendees have a range of rates and hotel options with no financial exposure for IES in their hotel contracts. Their organization has not paid an attrition or cancellation penalty in the 12 years we have been their housing provider and hotels are happy to accommodate their weekend business. It's a job we enjoy and a relationship we feel has been critical to our success. We have gained experience to apply in a positive way for our other clients, and still enjoy making each year's events better than the last. __________________________________________________________________________________